Diplomacy, Negotiation, Mediation and Emotional Intelligence
About the course
The construction industry is inherently fragmented and adversarial, often leading to conflicts that disrupt project timelines and escalate costs. Addressing these challenges requires professionals equipped with skills in diplomacy, negotiation, mediation, and emotional intelligence. Quantum Executive Education (Pty) Ltd (QEE) offers a comprehensive CPD-accredited seminar/workshop to build these essential competencies in construction project professionals.
Key Points
Industry-Relevant – Tailored for construction professionals in South Africa and beyond.
CPD Accredited – Fully accredited by the Quality Council for Trade and Occupation (QTCO).
Practical Skills – Focused on real-world conflict management and workplace application.
Flexible Delivery – 2-day seminar/workshop, available online or in-person.
Expert Facilitators – Mix of local and international experts in diplomacy, negotiation, mediation, and emotional intelligence.
Certificate of Attendance – CPD certificate issued upon completion.
Course Lessons / Modules
Upon completion, participants will be able to:
Identify and analyze conflict sources within construction projects.
Apply ADR mechanisms effectively to resolve disputes.
Utilize emotional intelligence to foster positive work relationships.
Enhance communication and feedback techniques to improve productivity.
- Course Fee: R12,500 (or R4,200/month × 3) – 2-day CPD Seminar/Workshop
- Duration: 2 Days (12 Hours)
- Delivery: Physical or 100% Online (Live/Virtual)
- Access: Mobile & Desktop Compatible
- Certificate: CPD Attendance Certificate issued by Quantum Executive Education (QEE)
- Enrollment Requirement: Undergraduate degree + relevant professional experience
- Cohort Size: Minimum 10 participants per intake
